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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Courtney Hall

Courtney Hall

December 30, 2025

5  out of  5
rating by Courtney Hall
"Nick was wonderful, he helped with all my needs and explained everything perfectly! Thanks Nick!"
We responded:
"Thank you, Courtney! I'm happy to hear that Nick was able to assist you so well and provide clear explanations. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ashley Duvall

Ashley Duvall

December 22, 2025

5  out of  5
rating by Ashley Duvall
"Patty is the best insurance agent I have ever spoken with! She is friendly and personable with me every time I speak with her. I prefer to have Ms Patty handle all my insurance needs. She deserves a raise."
We responded:
"Ashley, thank you for your wonderful feedback! I'm delighted to hear that Patty has made such a positive impression. Her dedication to providing friendly and personable service is truly valued. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Sandra Frieson

Sandra Frieson

December 19, 2025

5  out of  5
rating by Sandra Frieson
"Nick is the best customer service representative I have ever worked with best sales representative ever best deescalating a stressed out customer ever somebody give that man a raise"
We responded:
"Sandra, thank you for your wonderful feedback! I'm delighted to hear that Nick provided such exceptional service and made a positive impact. We truly value his dedication and are grateful to have him on our team. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Ron Richardson

Ron Richardson

December 18, 2025

5  out of  5
rating by Ron Richardson
"Patty did a great job helping me with my policy on my auto"
We responded:
"Ron, thank you for the 5-star rating! I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Tracy Haus - State Farm Insurance Agent, Louisville, KY"
Profile photo of rachael ratliff

rachael ratliff

December 18, 2025

5  out of  5
rating by rachael ratliff
"Parker was very knowledgeable and helpful. He made switching to State Farm seamless and easy!"
We responded:
"Thank you for your review, Rachael! I'm happy to hear that Parker was able to make your transition to State Farm smooth and effortless. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of David Holmes

David Holmes

December 18, 2025

5  out of  5
rating by David Holmes
"Nick Hall was really good and polite to work with and made the experience quick and easy. It was a pleasure talking with him."
We responded:
"Thank you, David! I'm happy to hear that Nick provided you with such a smooth and pleasant experience. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Kathy Edwards

Kathy Edwards

December 15, 2025

5  out of  5
rating by Kathy Edwards
"Very happy with the services State farm everyone's so nice and makes it easy"
We responded:
"Thank you, Kathy! I'm glad to hear you're satisfied with our services and that our team has made things easy for you. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Beverly Nelson

Beverly Nelson

December 12, 2025

5  out of  5
rating by Beverly Nelson
"Parker has been amazing to work with while shopping for cheaper auto insurance. Definitely would recommend anyone looking for insurance to check him out."
We responded:
"Thank you for your review, Beverly! I'm happy to hear that Parker provided such great assistance in finding affordable insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Mark Linton

Mark Linton

December 11, 2025

5  out of  5
rating by Mark Linton
"Ask for Patti. She’s the best in the business. Thank you for taking care of our mom!"
We responded:
"Thank you, Mark! I'm happy to hear that Patti provided such excellent service. We appreciate your confidence in us to take care of your mom's insurance needs. If there's anything else we can assist with, just let us know!"
Profile photo of trevor box

trevor box

December 10, 2025

5  out of  5
rating by trevor box
"The best prices highly recommended"
We responded:
"Thank you, Trevor! I'm happy you found our prices to your liking and appreciate your recommendation. If you ever need anything else, feel free to reach out!"
Profile photo of Tracy Middlebrooks

Tracy Middlebrooks

December 8, 2025

5  out of  5
rating by Tracy Middlebrooks
"I added a vehicle on my policy today. Mary was so kind and thorough. She also went over my existing policies to help me save a little money. My concerns are always addressed with kindness and consideration by down to earth people. 10 out of 10 I recommend."
We responded:
"Thank you, Tracy, for your wonderful feedback! I'm happy to hear that Mary was able to assist you with reviewing your policies. Our team is dedicated to providing attentive and considerate service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
Profile photo of Victor Tome

Victor Tome

December 7, 2025

5  out of  5
rating by Victor Tome
"Quiero agradecer a Lucia Cruz Almarales por la atención y ayuda profesional que me dió cuando contacte con ella para los seguros de mis autos y Casa me ayudó muchísimo a conseguir los mejores precios Y me brindo una información detallada de todas las preguntas que sobre mis seguros les hice . Muchas gracias Lucia. Victor tome"
We responded:
"¡Gracias, Victor! Me alegra saber que Lucia pudo brindarte la atención y ayuda profesional que necesitabas para tus seguros de autos y casa. Nos enorgullece ofrecer un servicio detallado y útil. Si necesitas más asistencia, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Clinton Scott

Clinton Scott

December 5, 2025

5  out of  5
rating by Clinton Scott
"Parker from State Farm was excellent to work with. Extremely kind and patient and even saved me a little money."
We responded:
"Clinton, thank you for your feedback! I'm happy to hear that Parker provided you with such a positive experience and was able to help you save some money. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of chaz albaugh

chaz albaugh

December 4, 2025

5  out of  5
rating by chaz albaugh
"Parker nailed it, thanks a bunch!"
We responded:
"Chaz, thank you for your feedback! I'm glad to hear Parker was able to assist you effectively. We’re here if you need anything else!"
Profile photo of Nara Saxton

Nara Saxton

December 4, 2025

5  out of  5
rating by Nara Saxton
"I spoke with Kathy today. Great customer service and every employee I had the pleasure of speaking with is always nice and helpful!"
We responded:
"Hey, Nara! Thanks for letting us know that Kathy and the team were so helpful with your auto and renter's insurance. It’s great to hear that your experience with everyone you spoke to was positive. We really appreciate your review!"
Profile photo of Sandy Prater-Hall

Sandy Prater-Hall

December 3, 2025

5  out of  5
rating by Sandy Prater-Hall
"Awesome Nick done a great job found this elderly lady a deal she could not pass up. Thanks Nick for all you done for me"
We responded:
"Thank you, Sandy! I'm happy to hear that Nick was able to assist you in finding a great deal. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Audrieanna Wallace

Audrieanna Wallace

November 25, 2025

5  out of  5
rating by Audrieanna Wallace
"Customer service is a 10/10"
We responded:
"Thank you, Audrieanna! I'm happy to know you had such a positive experience with our customer service. If you ever need anything else, feel free to reach out!"
Profile photo of Zach Abbott

Zach Abbott

November 24, 2025

5  out of  5
rating by Zach Abbott
"Parker was an amazing rep, explained everything thoroughly l, and helped us save money while still providing us with the coverage and cared we were looking for."
We responded:
"Hey, Zach! It’s great hearing how helpful Parker was and how clearly he walked you through everything. I’m glad he guided you to a price that worked for you while keeping the coverage and care you needed"
Profile photo of Edna Solorzano

Edna Solorzano

November 21, 2025

5  out of  5
rating by Edna Solorzano
"Lucia es muy amable ayuda y informa muy bien ,la recomiendo mucho tengo más de un año con la agencia Tracy Haus y no creo necesitar buscar otra más aquí me quedo precio muy razonable y muy amables sobre todo Lucia"
We responded:
"¡Gracias, Edna! Me alegra saber que has tenido una experiencia tan positiva con nosotros y que Lucia ha sido de gran ayuda. Nos enorgullece ofrecer un servicio amable y razonable. ¡Estamos aquí para lo que necesites!"
Profile photo of Annie McMillan

Annie McMillan

November 21, 2025

5  out of  5
rating by Annie McMillan
"Nick was super helpful and very professional. Got everything done quickly and saved me a lot of money!"
We responded:
"Annie, thank you for your wonderful feedback! I'm happy to hear that Nick provided you with professional and efficient service while helping you save money. Our team is dedicated to providing excellent support. If you need anything else, feel free to reach out!"
Profile photo of Tyler Allen

Tyler Allen

November 21, 2025

5  out of  5
rating by Tyler Allen
"Told Parker what I needed and he delivered!! 10/10 Super fast and easy experience will definitely be using State Farm from now on!!"
We responded:
"Tyler, thank you for your fantastic review! I'm glad Parker was able to meet your needs so efficiently. We're happy to have you with State Farm and look forward to assisting you in the future. Let us know if there's anything else we can do for you!"
Profile photo of Jorge Castorena

Jorge Castorena

November 20, 2025

5  out of  5
rating by Jorge Castorena
"Lucía, muy buen servicio, muy amable, muy entregada en su trabajo te resuelve todas las dudas que tengas, hace q todo sea mucho mas fácil, muchas gracias..."
We responded:
"¡Gracias, Jorge! Me alegra saber que Lucía te brindó un servicio tan amable y dedicado. Estamos comprometidos a hacer que todo sea más fácil para nuestros clientes. ¡Estamos aquí para ayudarte con lo que necesites!"
Profile photo of Yordano Rodriguez

Yordano Rodriguez

November 19, 2025

5  out of  5
rating by Yordano Rodriguez
"Muchas gracias a Lucía por ser tan amable y alludame a tener una cotización vien barata"
We responded:
"¡Gracias, Yordano! Me alegra saber que Lucía pudo ayudarte con una cotización económica. Estamos aquí para cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of VOid_ BloodHound

VOid_ BloodHound

November 18, 2025

5  out of  5
rating by VOid_ BloodHound
"nick was so professional and awesome definitely telling friends and family about my experience with state farm . Couldn't ask for anyone better then nick !"
We responded:
"Thank you! I'm really happy to hear about your positive experience with Nick. It's wonderful to know he made such a great impression. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Towner Perry

Towner Perry

November 13, 2025

5  out of  5
rating by Towner Perry
"Get help from Abbey Today and she was very patient and see to understand and work with!"
We responded:
"Hey Towner! Thanks for letting us know how your visit went. It’s great hearing that Abbey took time to work with you and made things easier to sort through. We appreciate you sharing this with us."