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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandy Prater-Hall

Sandy Prater-Hall

December 3, 2025

5  out of  5
rating by Sandy Prater-Hall
"Awesome Nick done a great job found this elderly lady a deal she could not pass up. Thanks Nick for all you done for me"
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Audrieanna Wallace

November 25, 2025

5  out of  5
rating by Audrieanna Wallace
"Customer service is a 10/10"
We responded:
"Thank you, Audrieanna! I'm happy to know you had such a positive experience with our customer service. If you ever need anything else, feel free to reach out!"
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Zach Abbott

November 24, 2025

5  out of  5
rating by Zach Abbott
"Parker was an amazing rep, explained everything thoroughly l, and helped us save money while still providing us with the coverage and cared we were looking for."
We responded:
"Hey, Zach! It’s great hearing how helpful Parker was and how clearly he walked you through everything. I’m glad he guided you to a price that worked for you while keeping the coverage and care you needed"
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Edna Solorzano

November 21, 2025

5  out of  5
rating by Edna Solorzano
"Lucia es muy amable ayuda y informa muy bien ,la recomiendo mucho tengo más de un año con la agencia Tracy Haus y no creo necesitar buscar otra más aquí me quedo precio muy razonable y muy amables sobre todo Lucia"
We responded:
"¡Gracias, Edna! Me alegra saber que has tenido una experiencia tan positiva con nosotros y que Lucia ha sido de gran ayuda. Nos enorgullece ofrecer un servicio amable y razonable. ¡Estamos aquí para lo que necesites!"
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Annie McMillan

November 21, 2025

5  out of  5
rating by Annie McMillan
"Nick was super helpful and very professional. Got everything done quickly and saved me a lot of money!"
We responded:
"Annie, thank you for your wonderful feedback! I'm happy to hear that Nick provided you with professional and efficient service while helping you save money. Our team is dedicated to providing excellent support. If you need anything else, feel free to reach out!"
Profile photo of Tyler Allen

Tyler Allen

November 21, 2025

5  out of  5
rating by Tyler Allen
"Told Parker what I needed and he delivered!! 10/10 Super fast and easy experience will definitely be using State Farm from now on!!"
We responded:
"Tyler, thank you for your fantastic review! I'm glad Parker was able to meet your needs so efficiently. We're happy to have you with State Farm and look forward to assisting you in the future. Let us know if there's anything else we can do for you!"
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Jorge Castorena

November 20, 2025

5  out of  5
rating by Jorge Castorena
"Lucía, muy buen servicio, muy amable, muy entregada en su trabajo te resuelve todas las dudas que tengas, hace q todo sea mucho mas fácil, muchas gracias..."
We responded:
"¡Gracias, Jorge! Me alegra saber que Lucía te brindó un servicio tan amable y dedicado. Estamos comprometidos a hacer que todo sea más fácil para nuestros clientes. ¡Estamos aquí para ayudarte con lo que necesites!"
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Yordano Rodriguez

November 19, 2025

5  out of  5
rating by Yordano Rodriguez
"Muchas gracias a Lucía por ser tan amable y alludame a tener una cotización vien barata"
We responded:
"¡Gracias, Yordano! Me alegra saber que Lucía pudo ayudarte con una cotización económica. Estamos aquí para cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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VOid_ BloodHound

November 18, 2025

5  out of  5
rating by VOid_ BloodHound
"nick was so professional and awesome definitely telling friends and family about my experience with state farm . Couldn't ask for anyone better then nick !"
We responded:
"Thank you! I'm really happy to hear about your positive experience with Nick. It's wonderful to know he made such a great impression. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Towner Perry

November 13, 2025

5  out of  5
rating by Towner Perry
"Get help from Abbey Today and she was very patient and see to understand and work with!"
We responded:
"Hey Towner! Thanks for letting us know how your visit went. It’s great hearing that Abbey took time to work with you and made things easier to sort through. We appreciate you sharing this with us."
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Robert Moore

November 12, 2025

5  out of  5
rating by Robert Moore
"Natalie was a pleasure to speak to. She was friendly, professional and made me feel safe and secure talking to an agent on the phone. I'm sorry I didn't get insurance through her office due to their location, but I can definitely see why people would want to."
We responded:
"Thank you, Robert! I'm happy to hear that Natalie provided such a positive experience for you. It's wonderful to know she made you feel comfortable and secure during your conversation. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Joanna Flowers

Joanna Flowers

November 11, 2025

5  out of  5
rating by Joanna Flowers
"I went through a very tough time in my life after I had a car accident. My friends at State Farm walked me through this from beginning to end . I couldn’t have done this without their love and support!! I will always be grateful."
We responded:
"Hey Joanna! It means a lot that you shared this. We’re so glad our team could be there for you after your accident and help guide you through everything. Knowing we could make things a little easier during that time truly matters to us. Thank you for being part of our State Farm family!"
Profile photo of Cory Watts

Cory Watts

November 10, 2025

5  out of  5
rating by Cory Watts
"Nick was so helpful. He was able to answer all of my questions, get me better coverage and made the process so easy. So happy be to switching from progressive. Highly recommend Nick for all insurance needs."
We responded:
"Thank you, Cory! I'm glad to hear that Nick was able to assist you with your insurance needs and make the process smooth. We appreciate your recommendation and are happy to have you with us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Chris Line

Chris Line

November 10, 2025

5  out of  5
rating by Chris Line
"I've been with State Farm for several years. When my agent retired he suggested using Tracy Haus and I have not regretted it. Tracy and here staff are courteous and knowledgeable. I don't feel pressured with them and they offer affordable insurance. Thanks to her and her staff for all they do."
We responded:
"Thank you, Chris! I'm happy to hear that you've had a positive experience with our team. We strive to provide courteous and knowledgeable service without any pressure. It's great to know you find our insurance options affordable. We're here for any of your insurance needs!"
Profile photo of Laketa Jackson

Laketa Jackson

November 10, 2025

5  out of  5
rating by Laketa Jackson
"Nick has been my agent over a year and has given outstanding service the entire time. I appreciate the "just checking on you" calls."
We responded:
"Laketa, thank you for your kind words! I'm delighted to hear that Nick has been providing you with exceptional service. Those "just checking on you" calls are an important part of how we care for our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Mike Osgood

Mike Osgood

November 6, 2025

5  out of  5
rating by Mike Osgood
"Nick made the whole process super easy and saved me a ton of money on my policy"
We responded:
"Thank you, Mike! I'm happy to hear that Nick made the process easy and helped you save on your policy. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Isabella Del Papa

Isabella Del Papa

November 4, 2025

5  out of  5
rating by Isabella Del Papa
"Nick helped me out with my insurance. He was very easy to work with, straightforward and helpful!"
We responded:
"Thank you, Isabella! I'm happy to hear that Nick made your insurance experience smooth and helpful. Our team is dedicated to providing straightforward and supportive service. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Erika Branscum

Erika Branscum

October 29, 2025

5  out of  5
rating by Erika Branscum
"I was recommended to switch my car insurance to State Farm by my coworker, and I’m so glad I did! I had the pleasure of speaking with Nick Hall, who was absolutely phenomenal. He took the time to really listen to what I was looking for, found me the best rate, and explained everything thoroughly. I’m very impressed—not only with the excellent service, but also with the policy I received. I would absolutely recommend State Farm to anyone looking to switch and save. I did, and I couldn’t be happier with my choice. Thank you, State Farm!"
We responded:
"Thank you, Erika, for sharing your experience! I'm delighted to hear that Nick provided such exceptional service and helped you find a great rate. It's wonderful to know you're satisfied with your policy and the service you received. We appreciate your recommendation and are here to assist with any future needs!"
Profile photo of Nathan Remmelzwaal

Nathan Remmelzwaal

October 21, 2025

5  out of  5
rating by Nathan Remmelzwaal
"Parker Yahnig at fern creek Is always amazing to work with! He’s a good guy and will help you every step of the way. They do a wonderful job."
We responded:
"Thank you, Nathan! I'm happy to hear that Parker has made such a positive impact on your experience. Our team is dedicated to providing exceptional service every step of the way. Let us know if there's anything else we can assist you with!"
Profile photo of Lori Massie Burris

Lori Massie Burris

October 14, 2025

5  out of  5
rating by Lori Massie Burris
"My husband and I worked with Tracy's office today with updating our policy and reviewing it. Nick made it easy to understand the policy and he answered any questions we had"
We responded:
"Thank you, Lori! I'm happy to hear that you and your husband had a positive experience with our office. Nick is great at making things clear and answering questions. If you need anything else, feel free to reach out!"
Profile photo of Jessica Long

Jessica Long

October 10, 2025

5  out of  5
rating by Jessica Long
"Had to not only get car insurance but also homeowners insurance for the first time and Parker made that process a breeze. Parked not only saved me money but he also saved my life because I probably would have went around with no insurance."
We responded:
"We love hearing that Parker made getting your auto and homeowners insurance easy, Jessica. It’s great that he was able to lower your monthly expenses and help make sure you were covered. Thank you for sharing your support for our Louisville team!"
Profile photo of Nick Mattingly

Nick Mattingly

October 10, 2025

5  out of  5
rating by Nick Mattingly
"Parker is the goat! If you want someone who is professional, efficient, and easy to work with, Parker is your man!"
We responded:
"Hey, Nick! Thanks so much for sharing that Parker was professional, efficient, and easy to work with while helping with your property insurance. We really appreciate your recommendation!"
Profile photo of Danny Puckett

Danny Puckett

October 7, 2025

5  out of  5
rating by Danny Puckett
"Very friendly people with a great personality very professional attitudes"
We responded:
"Thank you for the five-stars, Danny! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of CJ Hawkins

CJ Hawkins

October 1, 2025

5  out of  5
rating by CJ Hawkins
"Nick amazing he helped me a lot I was really stressing out about my auto insurance. I'm saving over $100 compared to my last policy"
We responded:
"Thank you for the wonderful review, CJ! Nick is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
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tonya king

October 1, 2025

5  out of  5
rating by tonya king
"Nick is awesome!!!! Always there to answer all my questions ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tonya, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. We are grateful to have Nick on our team!"